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About Quality

“Quality” is a word we commonly hear in daily life. “This product has a better quality than that”, “quality of that product is different from the others”.
 “Quality”, a word meaning loads of work and efforts of many companies behind.

Why are safety standards strict for games, toys and educational tools?

Products around us all have their required quality standards. With no standards, we cannot tell which product is good and which is bad.
Kids are exposed to all kinds of games, toys and educational tools every day. Overwhelmed with curiosity, sometimes they play their “toys” in a manner totally beyond parents’ imagination. There is a necessity for toys to be developed and designed in a way to protect kids from danger in case of misuse.  

Product Evaluation in development stage

In the development stage, we make various predictions on ways of misuse and do various evaluations to a product in order to protect kids from injuries even in case of misuse.
An example will be drop test, a test to determine whether kids would have a chance to get hurt when they drop the product and break it.
Other tests like physical test will check the possibility of injury when the product is trampled on; or transportation tests, material safety tests, etc. Test contents* can add to nearly a hundred in sum . We call all evaluation tests done in the evelopment stage “reliability tests”.
*test contents are different between products.

A product in its development phase is never mature and only through passing successive assessments (reliability tests) can it be born as a safe and reliable product to market.
<Reliability tests>
・physical test (drop test, trample test, static loading test, torque test,… etc.)
・transportation test
・material safety test (toxicity, heavy metals, phthalate, … etc), test contents add up to nearly a hundred.

ISO9001:2015 Certified

Koto, though a small-scaled company as we are, is among the first to introduce ISO Quality Management System and we are qualified for ISO9001:2008 in 2010 and ISO9001:2015 in 2017. 
Under ISO 9000, “quality” is defined as: 

degree to which a set of inherent characteristics fulfils requirement

 In other words, products or services meeting requirements of market and customer needs are “qualified products” or “qualified services”. To achieve so, 
 “complete understanding of what is required”, “establishing appropriate assessment standards” and “use of appropriate assessment methods” are necessary.
It is not possible for products to “qualify” if customer (requirements) is not understood, nor if any required standards exist, making a product impossible to be assessed. (“Requirements” not only include needs which customers would like to fulfil, but also refer to governing regulations, standards and laws)
It is, therefore, very important to “understand what customer needs” in order to be “qualified”.

Koto’s original product, the “Piperoid®”, conforms to one of the world’s strictest standards (European Toy Standard EN71-3).